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We can sit alongside you throughout your whole impact journey, or simply help you where you need us most
From our Impact Diagnostic and Discovery, to beautiful data visualisations, our services are listed below with clear pricing so you can see how much each will cost.
Impact Diagnostic and Discovery
Our Impact Diagnostic and Discovery is a great way to begin a more focused, impact-led journey for your organisation. We work with your team to help align on core purpose, discover your true impact, and uncover the key strategic tensions that are making your impact story too complicated
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FlexVariable pricing for different organisations |
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| Pre-Reading We ask you to share any relevant information on impact and data including theory of change, case for support, data and systems report, strategy/business plan, and examples of current internal/ external reporting. | |
| Structured Interviews Once we have done our initial research, we would look to set up a series of 45-minute hour 1:1 online interviews with key members from your team. We will use the interviews as an opportunity to ask people a series of questions related to strategy and impact. We will discuss needs, goals, and expectations from the data you are collecting and from the impact measurement process. | |
| Emerging Conclusions Workshop We hold a fully interactive online workshop to test some of the impact issues that have emerged through the interviews with key people. We work through any strategic tensions that came out of the one-to-one interviews - these are the forces which can pull the organisation in different directions and can be a source of innovation and creativity. We’ve developed some interactive online tools to see how people feel about each of them. | |
| Research and Measurement We will examine your current reporting requirements, your top line measurements you wish to express, the use of external data for comparison, and the data you need to support this. We will then make recommendations on approach, tools, and methods for improving, achieving, and evidencing your social impact. | |
| Data and System Review We will speak to key personnel responsible for data management to conduct a live review of your current systems, an analysis of its outcomes, and the ability of your data to articulate your impact. We would value the opportunity to understand where the barriers are and see if there are ways to overcome them. | |
| Diagnostic and Discovery Report We will consolidate our findings and compile a detailed summary report outlining a suggested way forward. It will serve as an analysis of your impact measurement journey and provide a roadmap for moving forward with the creation of dynamic visual dashboards. | |
| Feedback Session We will meet with key team members to talk through the findings, recommendations and agree next steps. | |
| Need, Vision and Purpose Workshop We can help you develop a more focused set of foundation statements defining the need you are trying to address, your vision for the change you would like to see and a clear purpose statement outlining what your organisation is going to do to achieve the vision. This might involve just reviewing your existing statements, or helping you develop new ones depending upon your requirements. These statements are the foundations of a clear impact-led strategy. | |
| - £ (+VAT) The total price will depend on which options are required from the list above |
How Our Impact Diagnostic and Discovery Helped Ellen MacArthur Cancer Trust
Starting with an Impact Diagnostic and Discovery led to big changes at Ellen MacArthur Cancer Trust. “Working with Trust Impact helped us shift our mindset from ‘What we do’ and focus on ‘The difference we make.’”
Find Out MoreTheory of Change
Building upon the work undertaken during the Impact Kickstarter we can help you develop a simple and pragmatic Theory of Change to outline how you will achieve impact in line with your new purpose. To undertake a Theory of Change you will need to have completed the Impact Kickstarter with the Need/Vision/Purpose workshop.
Scroll left and right for pricing| Recommended | |||
EssentialsFor organisations that have a good existing Theory of Change but may require more focus. |
StandardFor smaller organisations that require a less complicated Theory of Change. |
AdvancedFor more complex or larger organisations that require more workshops to compete their Theory of Change. |
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| Need, Vision & Purpose (ToC Workshop 1) We can help you develop a more focused set of foundation statements defining the need you are trying to address, your vision for the change you would like to see and a clear purpose statement outlining what your organisation is going to do to achieve the vision. This might involve just reviewing your existing statements, or helping you develop new ones depending upon your requirements. These statements are the foundations of a clear impact-led strategy. | Add as extra | Add as extra | Add as extra |
| Outputs, Outcomes and Impact (ToC Workshop 2) Preparation and delivery of a 3-hour online workshop to agree the short term outputs, the medium term outcomes and the long term impact your organisation will make. This workshop often follows on from the Need, Vision and Purpose workshop in the Impact Kickstarter. | |||
| Activities & Inputs (ToC Workshop 3) Preparation and delivery of a 3-hour online workshop to agree what activities you will undertake, and what inputs you will need to achieve your outputs, outcomes and impact. This workshop follows on from the outputs, outcomes and impact workshop. | |||
| Review Draft Theory of Change (ToC Workshop 4) Preperation and delivery of a 3-hour online workshop to review your final Theory of Change, testing that it is unique to your organisation and is representative of the impact you want to make. In the 'Essential' stream this workshop is the opportunity for you to review the revised Theory of Change our team have developed for you. In the 'Standard' stream this workshop is optional. | Add as extra | ||
| Produce Final Theory of Change Document Our team will produce a final version of your new Theory of Change document as a slide deck. The slide deck will include an explanation of each part of the Theory of Change, followed by the complete Theory of Change on the final page. | |||
| Qualitative Research Wider inclusion and understanding of what your beneficiaries think about your impact and Theory of Change can be essential to understanding whether your Theory of Change is fit for purpose. We can prepare, plan and conduct qualitative in-depth interviews with up to ten people. Our experienced research team will help you develop the selection criteria and ethical considerations. | Add as extra | Add as extra | Add as extra |
| Visual Qualitative Research Wider inclusion and understanding of what your beneficiaries think about your impact and Theory of Change can be essential to understanding whether your Theory of Change is fit for purpose. We can prepare, plan and conduct visual qualitative research with up to ten people. Our experienced research team will help you develop the selection criteria and ethical considerations. | Add as extra | Add as extra | Add as extra |
| Additional Workshop Preparation and delivery of an additional 2-hour online workshop if this is required to include a wider stakeholder group - for example a staff group, or board members. | Add as extra | Add as extra | Add as extra |
| (+VAT) | (+VAT) | (+VAT) |
A Simple and Focused Theory of Change for Help For Heroes
“The new Theory of Change quickly became the basis to talk about what we want to achieve and how we were going to do it, in a simple way that brought everyone together." says Beth Miles, Help for Heroes’ Marketing, Communications and Public Affairs Director
Find Out MoreMeasure What Matters
Once you have completed your Theory of Change, we can help you create a focused impact framework. We call this 'Measure What Matters'
Scroll left and right for pricing| Recommended | |||
EssentialsFor organisations beginning to understand who they are working with |
StandardFor organisations looking to understand and demonstrate their impact |
AdvancedFor organisations wanting to create a comprehensive impact framework |
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| Background Research & Preparation We thoroughly research and examine any background information you have on your target population, including any strategy documents or existing reports to gain a better understanding of any data that could benefit your Organisation. | |||
| Participant and Participation Data (MWM Workshop 1) We prepare, produce, and facilitate a 2 hour workshop to help you better understand your participant and participation data and how this could better help you show the people you are reaching with your services. | |||
| Priority Outcomes (MWM Workshop 2) We prepare, produce, and facilitate a 2 hour workshop to help you focus your measurement around your most important outcomes, challenging you to collect less, better! | |||
| Impact Framework (MWM Workshop 3) Based on the previous workshops and additional research, we develop measurement options for a draft measurement framework. We provide a 2 hour workshop to consider and debate the options and help you navigate any implementation hurdles. | |||
| Impact and Measurement Report Following on from the work undertaken by our research team, we provide you with a comprehensive report providing information on best practice, recommendations, contextual measurement, and advice on implementation. | A report detailing how to define, measure, and analyse your target population | A report including how to define, measure, and analyse your target population and what outcomes you should prioritise | Comprehensive Impact Measurement Framework, including target population, your priority outcomes, research backed measures, and implementation |
| (+VAT) | (+VAT) | (+VAT) |
A More Focused Theory of Change and Impact Framework for The Felix Project
Charlotte Hill, CEO of The Felix Project explains how Trust Impact helped them develop a more focused Theory of Change and impact measurement framework.
Find Out MoreData Collection Pilot
Once you have a clear understanding of your impact measurement framework, you can begin testing this through our data collection pilot.
Scroll left and right for pricing| Recommended | |||
EssentialsFor small organisations that want advice |
StandardFor larger organisations that want some support |
AdvancedFor organisations that want us beside them every step of the way |
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| Data Collection Pilot - Set Up We provide advice and support for you to begin to plan the implement and testing of your measurement framework. | Basic advice on how to approach a data collection pilot | Advice and support to plan for a data collection pilot | Comprehensive advice, support, and planning. Providing you with a clear path to robust collection and analysis of your data |
| Data Collection Pilot - Ongoing Support Once set up, we offer ongoing support over 6 months to monitor your implementation. and support the data collection pilot to enable you identify and overcome difficulties to ensure you maximise your impact framework. | Continued support from a Lead Consultant, Researcher, and Data Consultant to ensure any issues are quickly resolved and your pilot runs smoothly | Increased support from a Lead Consultant, Senior Researcher, and Data Consultant to ensure any issues are quickly resolved and your pilot runs smoothly | |
| Data Prioritisation and Mapping Making sure you are only capturing the data you need is really important for GDPR as well as keeping your data base in good order. Our team will go through your database with you to define what data helps you demonstrate your impact, which data is required by funders and stakeholders and which data you no longer need. | Add as extraOur research and data team will review your most important data collection areas to ensure that you are only collecting and storing the information that is necessary | Add as extraOur research and data team will complete a comprehensive review all of your data, helping you to both prioritise and focus on collecting the most important data | |
| (+VAT) | (+VAT) | (+VAT) |
The power of consistent live data collection - helping Changing Faces collect the right data
“We’ve shifted to a much more detailed understanding of our impact. It’s helped us stand back and ask how we can track our impact consistently using accredited frameworks that help us better articulate the difference we’re making.”
Find Out MoreLive Data Visualisation
We can connect your existing internal database(s) and external data sources to create beautiful live data visualisations and dashboards. These can be used internally or externally
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EssentialsFor organisations looking to connect their data and build a very basic data visualisation to show what is possible |
StandardFor organisations who want to build a clear data visualisation showing key outcomes and a straightforward impact story |
AdvancedFor more complex organisations where there are multiple outcomes and more complex data to display |
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| Connecting Data From Your Database(s) We will connect the data from your database(s) so we can review the connectivity, accuracy and quality. We will do this either as a direct connection, or using the live data sharing platform 'Connect Mix Share' as required. The time required will be longer if you have more complicated data to connect. | 4 hours support | 8 hours support | 16 hours support |
| Data Scoping Our team will spend some time understanding what is possible with your data and report back. | Add as extraData scoping time | Add as extraData scoping time | Add as extraData scoping time |
| Strategic Review Of Your Data After our Data Team have connected your data and reviewed the data quality, a member of our team will advise on the most straightforward and pragmatic way forward so you can tell the clearest story with your data. Our Head of Research & Measurement will also advise on the best way to relate the data to your Theory of Change and Impact Framework | Add as extraAdvisor - 2 hours Head of Research - 2 hours |
Add as extraAdvisor - 4 hours Head of Research - 4 hours |
Add as extraAdvisor - 8 hours Head of Research - 6 hours |
| Data Science Support Our data scientist can support you by analysing your data, modelling potential ways to display the data or looking for external data to compare. You can use this time as you choose, but the results will help develop a much clearer live dashboard. | Add as extra8 hours support | Add as extra16 hours support | Add as extra32 hours support |
| Data Visualisation - Internal Power BI Dashboard Our data team will create a live data visualisation dashboard for internal use. This could be a senior team, staff or board report that will update automatically from your data. The report will be built to your requirements. Revisions are the number of changes included after we've produced a first draft version for you. | Add as extra1 page unbranded visualisation with 1 revisions | Add as extraUp to 3 page branded visualisation with 2 revisions | Add as extraUp to 6 page branded visualisation with 3 revisions |
| Data Visualisation - External Power BI Dashboard Our data team will create a live data visualisation dashboard for external use. This could be displayed on your organisation's website, or a new standalone website. The report will be built to your requirements. Revisions are the number of changes included after we've produced a first draft version for you. | Add as extra1 page basic branded visualisation with 1 revisions | Add as extraUp to 3 page branded visualisation with 2 revisions | Add as extraUp to 6 page branded visualisation with 3 revisions |
| (+VAT) | (+VAT) | (+VAT) |
A Live Data Visualisation for YMCA England & Wales
We helped YMCA England & Wales gather live data from individual organisations across the YMCA federation. “This live data not only allows us to capture the extent of the support, but also to highlight the areas where it is needed most"
Find Out MoreHosting & Maintenance
After we've created your data visualisation we can hand it over to you, or we can provide ongoing hosting and maintenance for a low monthly fee. If something goes wrong we will get your visualisation up and running again as soon as possible.
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Essentials |
Standard |
Advanced |
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| Visualisation Hosting & Licences We can host your visualisation on our fast UK based servers with guaranteed uptime and performance standards. If we host your visualisation, you also won't need to pay for your own Microsoft Power BI licence as the visualisation is covered under our licence. | |||
| Visualisation Maintenance Insurance The live data visualisations will normally continue to work well if all of the data remains in the same place and there are no alterations to your database. However, this isn't always the case, and even minor changes to your database may disrupt the sucessful streaming of data. Our visualisation maintainance insurance means we can help fix any issues as they arise for a low monthly fee. | Up to 1-hour free emergency repair per month. £120 per hour thereafter |
Up to 2-hours free emergency repair per month. £110 per hour thereafter |
Up to 4-hours free emergency repair per month. £100 per hour thereafter |
| (+VAT) | (+VAT) | (+VAT) |
Support For Our Clients
We've worked with Animal Free Research on their impact journey, Carla Owen explains how we've helped them.
Our ClientsOur Current Clients
We are proud to work with a wide range of organisations from across the third sector, public sector and private sector, including local, regional and national organisations. Below is a list of our current clients -
The Jabbs Foundation
Talk to Us
If you would like to speak to us about any aspect of measuring your social impact we would be very happy to arrange a call
Contact Us